Sewer Service Charge

Your Sewer Service Charge (SSC) goes toward protecting Angelenos’ health and the environment by making upgrades and repairs to LA’s aging wastewater system and its reclamation plants. This is the system that safely removes wastewater from your homes, businesses, schools and community facilities to where it is processed at LA’s four reclamation plants for reuse or safe discharge. Many pipelines need to be repaired or replaced, and improvement projects for the sewers and treatment facilities are underway to continue making sure we protect public health and that we are safeguarding our environment, including our waterways, beaches and ocean.

Your sewer bills will depend on the new rates as well as how much water you use. You can estimate your future sewer bills based on the amount of Sewer Service Charge HCF shown on your last LADWP utility bill using our bill calculator.

Bill Calculator

We know that many households are still in need, and there is financial assistance available for Angelenos. You and your household may be eligible for financial assistance to offset the impacts. The City currently offers financial assistance for the Sewer Service Charge to households in need. This assistance will continue for eligible households in need through the EZ-SAVE Program .

Upon request, you will also be able to pay your bill monthly instead of bimonthly and this option is available to all ratepayers – there is no income eligibility requirement.

To find out if you are eligible for the EZ-SAVE Program or to change your billing schedule, visit: https://www.ladwp.com/financialassistance

If you’d like to learn more, we encourage you to call 1-800-773-2489. Representatives are available to take your calls about the Sewer Service Charge weekdays between 7:30 a.m. and 5:30 p.m. Any sewer adjustment requests can be sent to san.rssc@lacity.org.

You may qualify for an SSC adjustment if:

• You refilled an empty swimming pool, planted a new lawn, or had water leaks during the winter rainy season
• Your property has been vacant for an entire billing period
• You have irrigation-only meters
• Your residential property has been billed as a commercial property
• Your commercial property has been billed as a residential property
• Your commercial property uses a significant amount of water for a product, cooling tower, or irrigation
• Your commercial property discharges low-strength sewage
• Your commercial property had a large water leak not tributary to the sewer
• Some adjustments are time sensitive, so please submit your requests within 30 days of receiving your bill.

Download, complete, sign, and return the appropriate form (at the bottom of this page). Please use one of the following mailing addresses:

Residential Customers:
LA Sanitation, FMD
Attn: Residential SSC Adjustments
P.O. Box 79083
Los Angeles, CA 90079-0083

Or send the completed and signed form via email to san.rssc@lacity.org.

Commercial Customers:
LA Sanitation, FMD
Attn: Commercial SSC Adjustments
P.O. Box 79112
Los Angeles, CA 90079-0112

Or send the completed and signed form via email to sancssc@lacity.org.

The Commercial SSC Adjustment form is for customers whose premise is considered Commercial, Governmental, Multiple Dwelling, or Industrial Users.  

For Commercial, Governmental, Multiple Dwelling, and Industrial Users, the Sewage volume shall be the volume of water supplied to the Premises during the Billing Period multiplied by the Default Percentage Discharge (DPD). The Board shall annually adjust the Default Percentage Discharge based, in whole or in part, on Department of Water and Power water conservation policies, to reflect the amount of flow discharged to the Sewer System by Commercial, Governmental, Multiple Dwelling, and Industrial Users, but in no event shall the Default Percentage Discharge be less than 90% or exceed 96%.

The sewer bill calculation is as follows: Volume of water (HCF) x DPD x Rate.

“Commercial” - The use of the sewer system in any manner related to the operation of any premises for the purposes of business, trade, commerce, or as a church or public meeting place, and not otherwise included in the definitions of “Industrial,” “Multiple Dwelling,” or “Residential.”

“Governmental” – A municipal corporation, city and county, county, state, federal, governmental, political or quasi-public unit, body, agency or entity.

“Multiple Dwelling” - The use of the sewer system which is in any manner related to the ownership, operation, or maintenance of an apartment house, condominium, stock cooperative, or community apartment project; provided however, the application of this term is limited to a structure or structures consisting of five (5) or more dwelling units served by a single water meter, but shall not apply to the ownership, operation, or maintenance of mobile home parks.

“Industrial” - The use of the sewer system which is in any manner related to manufacturing or processing activities.