Multi-family Bulky Item Fee

The City operates an on-call service to collect your bulky items like couches and other furniture, mattresses, doors, carpet, toilets, electrical waste, and appliances. These bulky items are collected, transferred, recycled, and/or disposed of safely. Sufficient revenues are needed to operate and maintain a safe, reliable, and effective Multi-Family Bulky Item collection program, and to protect public health, the environment, and LA’s communities by reducing blight.

The Multi-Family Bulky Item Fee is for ratepayers who receive their waste hauling service from a recycLA Service Provider and do not pay trash fees directly to LASAN. An ordinance to enact an adjustment to the Multi-Family Bulky Item Fee was approved by Los Angeles City Council in October of 2025. Implemented November 2025, ratepayers may expect to see the adjusted fees on their upcoming Los Angeles Department of Water and Power (LADWP) bills. The rate adjustment was necessary for LASAN to continue to offer unlimited, on-demand pickup for bulky items which need to be discarded and are too large to be placed in trash containers.

Financial assistance may be available for households in need. 

• Potential 31.25% discount for Low-Income customers, and possible 100% exemption for Lifeline customers
• Existing customers who are enrolled in the Lifeline or Low-Income Customer Assistance Program (EZ-SAVE Program) do NOT need to re-apply; these rate discounts will be automatically applied to the new rates
• New customers who wish to apply for financial assistance should contact LA DWP to find out which program is the best fit for their needs, and maximizes discounts
• Customers may only be enrolled in one plan or the other - the Lifeline Program or the Low-Income Customer Assistance Program (EZ-SAVE Program)

If you have questions about your fees, please call our 24-hour Customer Care Center at 1-800-773-2489.